We are all about customization and delivering a totally
unique product to your organization. Once we start working on your design, a mockup
template will be sent to your organization for approval.

Upon mock up approval, we will send you an invoice and order
form. A deposit must be paid and the order form MUST be filled out on time and
complete, in order to receive your order on your requested in hands date and
process your order. For every 1 day delay on payment and/or order form
completion, there will be 3 days added to delivery date.

Before shipment, we will request remainder payment in full.
Delay here will also result in 3 day extension to delivery date.

All items will then be shipped your way and we ask all
missing items, defects and errors are communicated with our team, consolidated
in one email within 24 hours of item delivery.

Absolutely. We take pride in our design process and work
hard to design the perfect product you are envisioning. It is an iterative
process and we understand it can take a couple back and forth before we get it
right.

Once deposit and order form are received, typical turnaround
time is 3-4 weeks with a few exceptions depending on the item you are ordering
(if twill is added or not for example), your order volumes and what time of
year you are placing an order. Please speak directly to one of our reps for
more accurate timeframes when you are ready to order.

Yes, and minimums differ depending on which product you are
looking to order. Please visit on of our individual product pages to see
minimums for that item.

Depending on the size of your order, we try our best to
incorporate free shipping.  Please
contact us for more details!

All re-orders will be processed similar to initial orders,
with an order form being filled out and a deposit required. Turnaround time
however is closer to 2-3 weeks since we already have your original order and mockups
on file.